Course Details

This course is appropriate for a wide range of professionals but not limited to:

• Team leaders, supervisors, and project managers
• Department heads and middle-level managers
• HR and organizational development professionals
• Aspiring leaders and high-potential employees
• Anyone responsible for building or leading a team in any sector

• Expert-led sessions with dynamic visual aids
• Comprehensive course manual to support practical application and reinforcement
• Interactive discussions addressing participants’ real-world projects and challenges
• Insightful case studies and proven best practices to enhance learning

By the end of this course, participants should be able to:

• Understand the characteristics of high-performing teams.
• Assess their team’s current stage of development and performance gaps.
• Build trust and psychological safety to foster collaboration and openness.
• Improve communication, conflict resolution, and team alignment.
• Establish clear goals, roles, and accountability frameworks.
• Motivate team members and manage performance effectively.
• Develop strategies to enhance team adaptability, resilience, and innovation.
• Create an actionable plan to enhance the performance of their own teams.

DAY 1

Introduction to High Performance Teams

• Pre-test
• Defining high performance and team success
• Stages of team development (Tuckman model)
• Attributes of successful teams
• Common challenges in team dynamics
• Team performance self-assessment
• Exercise

DAY 2

Trust, Communication, and Collaboration

• Building trust and psychological safety
• Effective communication styles and active listening
• Encouraging open feedback and dialogue
• Overcoming communication barriers in teams
• Enhancing collaboration and mutual respect
• Role-plays

DAY 3

Goal Setting, Roles, and Accountability

• Setting shared vision, purpose, and objectives
• SMART goals and OKRs
• Defining roles and responsibilities
• Accountability frameworks (e.g., RACI)
• Aligning individual goals with team outcomes
• Group Exercise

DAY 4

Motivation, Performance, and Conflict Management

• Motivational theories applied to teams
• Recognizing and addressing performance issues
• Giving and receiving constructive feedback
• Managing conflict constructively
• Coaching and mentoring within teams
• Case studies

DAY 5

Sustaining High Performance and Team Development

• Building team resilience and adaptability
• Continuous improvement and learning culture
• Agile practices and team rituals
• Celebrating team successes
• Creating a 90-day action plan for team improvement
• Post-test